Help Center

FAQ

General

Is the colour displayed exactly the same as I will receive?

Is the item displayed exactly the same as I will receive?

Delivery

Where do you ship your orders from?

How long does it take to ship my order?

How long does it take to receive my order?

Does my order have a tracking number?

I forgot to order something with my 1st order. Can I order for it to be sent with the same package?

I didn’t receive my order. What now?

Payments

Which payment methods do you accept?

Are my payments secure?

Returns

Can I return something?

How can I return something?

My item is defective or faulty upon arrival. What now?

Can I exchange my item?

Contact

How can I contact you?